Senior Operations Events & Project Manager – GSMA

Nov 2011 / Aug 2020 – Working Globally

Spearheaded the production of large-scale events like MWC BCN, Shanghai & LA, 4YFN and smaller m360 themed events, generating over GBP 100M in profits.

• Used various project management techniques, overseeing all processes from inception to completion with careful attention to detail.
• Developed & implemented goals, conducted market research, devised strategies with defined KPIs to drive success
• Planned full communication, marketing, and engagement plans to optimize outcomes.
• Managed a diverse team from selecting to coaching to achieve project objectives.
• Effectively handled stakeholder relationships, engaging with C-level executives, customers, suppliers, sponsors, partners, and internal departments.
• Implemented change management strategies, ensuring business readiness, conducting thorough analysis, and deploying changes seamlessly.
• Demonstrated adept budget management skills, overseeing budgets exceeding GBP 2M, including P&L, RFPs, proposals, POs, and invoicing.
• Well navigated legal and procurement processes, liaising with contracts and negotiating deals.
• Applied risk mitigation with minimal impact, delivering solutions to unforeseen challenges.
• Ensured alignment of objectives with sales and sponsor contracts, demonstrating a strong business sense and accountability for profit targets.
• Managed all aspects of event logistics comprehensively, including security, access, H&S, crisis plans, catering, signage, and more.
• Utilized a wide array of platforms including MS Office, Salesforce, G-Suite, Eventbrite, SharePoint, Asana, Slack, and others to streamline operations and enhance productivity.